The new ICS Link remote telemetry system continuously collects performance data of the temperature control equipment, allowing customers to have complete 24/7 visibility of their units, via web browser or dedicated mobile app and can remotely change set points if needed. ICSLink incorporates internal watchdogs for performance verification and reliability of temperature equipment like chillers, boilers, pumps, air handling units and fan coils. The system is compatible with new and legacy equipment, rented or owned and works with customer’s building management systems.
“With ICSLink we want to maximise our customer’s productivity and uptime, combining data analytics, connectivity and expert support,” said Dave Palmer, general manager for the UK and Ireland at ICS Cool Energy. “By putting data to work and pairing it with technical expertise from ICS Cool Energy we’re offering our customers much more than just an alarm that notifies them about a problem with their equipment. With ICSLink they have full visibility of the units and our expert support to optimise and maximise their equipment’s productivity. This intelligence can also help them to better plan investment and resources to improve their business’ profitability and growth.”
With ICSLink, customers receive a single, compatible system that can be used across their operations. Using customisable dashboards, they can access complete present and past data of their temperature control assets and have a complete oversight of their equipment including real time data analysis of hours, fuel consumption and events outside expected range, machine usage and condition.
ICS Cool Energy experts can also conduct remote technical performance and energy monitoring for more thorough fault diagnosis, reducing unnecessary site visits and optimising maintenance operations. Additionally, enhanced security with geofencing, tracking and alarm notifications for unauthorised access to the equipment, helps customers to potentially reduce insurance premiums.
“We calculate that with ICSLink customers can reduce maintenance visits at their site by 50%, resolve even 75% of the issues on a first visit and by up to 55% reduce the operational expenses related with the temperature control equipment,” said Palmer.
The ICSLink is available to buy or rent. ICS Cool Energy engineers will install the telemetry system and work with the customer to configure the interface and the customisable dashboards according to their requirements.
To give the customers the peace of mind that their equipment is constantly monitored and taken care of by the industry experts, for an optional monthly monitor service fee, ICS Cool Energy team will remotely set points, check and log of diagnostic messages, check water flow levels, generate chiller performance reports and check operating parameters.